AccountsCompany or subscriber, value, lifecycle stage, ownership, segment, renewal, and operating state.
UsersThe people and roles around each relationship: admins, champions, users, buyers, owners, and decision-makers.
EventsMeaningful product and relationship changes—not just logins—including workflows, milestones, adoption, collaboration, silence, and system events.
SubscriptionsCommercial structure, plan, renewal timing, cancellation state, seats, invoices, expansion, and contraction.
SupportSupport history, unresolved blockers, relationship context, customer-success activity, and operating notes.
POST /v1/eventsExample payload
{
"tenant_id": "tenant_provisioned_by_revioli",
"account_id": "acct_123",
"user_id": "user_456",
"event": "workflow_export_completed",
"occurred_at": "2026-06-08T10:24:00Z",
"properties": {
"workflow": "board_report",
"source": "product",
"success": true
}
}